Shipping Info

 

How to receive your wine and spirits purchases

All shipments of wine and spirits from our DC facility.  All shipping requests must be received two business days before each pickup date to ensure that they are processed on time.

Please not that any items with original wood cases, original boxing, or spirits with unusual shapes/sizes may be subject to additional shipping costs beyond what is listed. A customer service representative will contact customers directly with an updated shipping cost in these instances when applicable. Additionally, any orders exceeding 150lbs will require a special shipping quote. Please email dcinfo@benchmarkwine.com for an exact rate. 

Some state shipping laws restrict our ability to ship wine and/or spirits. If your state is not available as a shipping option during check-out, please email dcinfo@benchmarkwine.com to discuss your options.



Contact us at dcinfo@benchmarkwine.com with any questions or to get your shipment scheduled.

Weather Concerns?

Benchmark Wine & Spirits is committed to protecting the integrity of every bottle that we sell. Wine can become damaged if exposed to extreme temperatures while in transit, so we work closely with each client to assure every bottle arrives at its destination in optimum condition.

We will never recommend having your bottles shipped during extreme weather.  Should you choose to ship against our recommendation Benchmark Wine & Spirits will not be held liable for any damage due to heat or cold exposure.


Want to Pick Up?

All customers do have the option of picking up from our DC facility.  We do require at least 24-hour notice so we can get orders pulled and ready.

Holding Wine

Benchmark Wine & Spirits will hold customer orders for up to 30 days before shipping or until the next seasonally moderate shipping window. This service is provided at no charge as a courtesy for our customers. Wine held remains the property of the buyer. Customers who choose not to ship within 30 days of order during a seasonally moderate shipping window will be charged $14 per case, per month for this service until shipment of the order. Benchmark Wine & Spirits reserves the right to move wine to an alternate storage facility and/or to charge additional fees for the storage of especially large orders over long periods of time.