Shipping Info

 

How to receive your wine and spirits purchases

All shipments of wine and spirits from our DC facility are only able to be picked up by our carriers on Tuesdays and Thursdays.  All shipping requests must be received two business days before each pickup date to ensure that they are processed on time.

We offer a Temperature Controlled Ground option year-round. This shipping service ships out once a week every Tuesday and delivers normally 10-14 days later*.  When using this service, your bottles will be transported in a refrigerated environment to a major distribution hub near you, ensuring that your wines arrive in perfect condition in any weather. Final mile is then completed through a common carrier, typically UPS or FedEx.  Be aware the final mile carrier may next utilize a temperature-controlled vehicle**.

*Speed of delivery is subject to change based on the carrier's current package volume and delivery zip code. Contact our customer service team to receive a personalized estimated delivery date.

**We reserve the right to hold back any shipments if we believe weather conditions will damage the products.

Spirits are only able to be shipped using the above, described temperature-controlled ground option.

For wine shipments we do have options for additional services beyond Ground.

Please not that any items with original wood cases, original boxing, or spirits with unusual shapes/sizes may be subject to additional shipping costs beyond what is listed. A customer service representative will contact customers directly with an updated shipping cost in these instances when applicable. Additionally, any orders exceeding 150lbs will require a special shipping quote. Please email dcinfo@benchmarkwine.com for an exact rate. 

Some state shipping laws restrict our ability to ship wine and/or spirits. If your state is not available as a shipping option during check-out, please email dcinfo@benchmarkwine.com to discuss your options.



Contact us at dcinfo@benchmarkwine.com with any questions or to get your shipment scheduled.

Want to Pick Up?

All customers do have the option of picking up from our DC facility.  We do require at least 24-hour notice so we can get orders pulled and ready.

Holding Wine

Benchmark Wine & Spirits will hold customer orders for up to 30 days before shipping or until the next seasonally moderate shipping window. This service is provided at no charge as a courtesy for our customers. Wine held remains the property of the buyer. Customers who choose not to ship within 30 days of order during a seasonally moderate shipping window will be charged $14 per case, per month for this service until shipment of the order. Benchmark Wine & Spirits reserves the right to move wine to an alternate storage facility and/or to charge additional fees for the storage of especially large orders over long periods of time.